Customer Stories
A Word From Our Wonderful Customers!
Wooster Pools & Spas takes great pride in offering outstanding customer service, and we’d love to know what your experience was like. We invite you to take a few moments to read through the reviews from some of our delighted customers to learn about their experience with us.
They saved my day! I needed pool noodles for a class project. The ones I ordered online were delayed in shipping and they were the only ones in Wooster that had them in the middle of winter. Their staff are very friendly and helpful. 👍👍
Joel M.
Excellent service and values at this franchise store. Everything you need for your pool!
David B.
Awesome Store, knowledgeable and friendly staff
Robert M.
Amazingly helpful staff who really know their stuff. They have awesome sales, and they do free water testing so you know exactly what you need to buy.
Mick O.
Very helpful staff and friendly
Cheryl M.
What a great place for pools and spas. Now it’s pools spas and Christmas trees and decorations…I came in to look around..and they have a Christmas story village. I had to get ralphies house. The manager Joe is amazing.
Greg K.
Wonderful store and a GREAT staff. These guys are the best! They made sure I was pleased with the repairs to my Christmas tree before I left and were very helpful. The customer service is excellent and I Highly recommend this store!
Marie A.
Great service and excellent staff! I’ll go there for all my pool / hot tub needs from now on.
Gabe H.
This is seriously the best place to buy a pool or hot tub.
They are very conscientious of their customer’s needs and want to keep you happy. So helpful and knowledgeable. We have a pool from them since 2018 and just purchased a great cove hot tub. We love it… thanks, Joe
Ben & Melody R.
Very nice 👍 knowledgeable and easy to get along with.